Shipping policy

Everything ships from Washington, DC. Each piece is a single unit, so there is one of it and one buyer for it. Nothing here is backordered and nothing is drop-shipped.

Processing. Orders are packed and dispatched within 3 business days, not counting weekends or federal holidays, and usually sooner. Every piece is checked and wrapped by hand before it goes out, and we would rather take the extra day than rush it. If yours is going to take longer than that, we will email you and tell you so — we would rather you heard it from us than wondered. You see the exact shipping cost at checkout before you pay.

Service and transit. You choose the shipping service at checkout and the options shown there are the ones available for your address. Transit times quoted at checkout are the carrier's estimate once the parcel is collected, not a guarantee from us, and they run on top of the processing time above.

Tracking. Every order ships with tracking. You will get a tracking number by email as soon as the parcel is on its way.

Where we ship. The United States. We are not set up for shipping outside the US yet. If you are elsewhere and there is a piece you want, email us before you buy and we will tell you plainly whether we can get it to you — sometimes we can, and we would rather answer than have you find out at checkout.

Check your address before you pay. We ship to the address on the order. If you spot a mistake, email us straight away and we will correct it if the parcel has not gone out yet.

If it arrives damaged. Contact us within 3 days of delivery and we will make it right. Photographs of the parcel and of the garment help us sort it out quickly. Damage in transit is one of the exceptions to our final-sale policy — the full terms are in our refund policy.

Questions before you buy: hello@parkinglotrunway.com. We reply within 48 hours.